Monthly Archives January 2012

Customer Service Excellence & Attention to Detail

Hi, I’m Mark Debinski, Managing Member of Bluewater Advisory.  I’m here to speak to you this week about customer service excellence and attention to detail. At Bluewater, we strive to give our clients the best service that we can and provide them with the level of detail that world class organizations provide on a regular basis and it’s not always easy.  The best example of great customer service and attention to detail is right here at The Walt Disney World Resort.  From the little things such as the time you pull up to the hotel and the staff somehow knowing
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