Hi, I’m Mark Debinski, Managing Member and Chief Talent Officer of Bluewater Advisory broadcasting today from the rather windy but always lovely, Oval Beach in Saugatuck Michigan. Today’s topic is Employee Engagement.
We define engagement as a level of discretionary effort over and above the bare minimum needed to get by. It’s one of those things where it’s hard to quantify but you know it when you see it. If you have ever shopped at a Wegmans on the East Coast or a Brookshire’s in the Texas area, that’s what we are talking about. We are talking about employees that greet you with enthusiasm and are very knowledgeable about their jobs – it’s like a balloon that’s fully inflated and you can feel the positive energy. Unfortunately, a recent Gallup Poll showed that only about 1/3 of the employees described themselves as actively engaged. Fifty percent or ½ of the employees polled described themselves as disengaged – that means they were coming in and doing their job at just the bare minimum to get by. Even worse, 15-20% of employees described themselves as actively disengaged. These are the folks that are not only doing the bare minimum (or worse) but they are spreading negative energy throughout the organization. Scary statistics. Now, apply those numbers and assess your organization or team realistically and think about the opportunity cost that lies therein if you don’t have a fully engaged team.
If you would like to talk about how you can drive higher levels of engagement throughout your entire organization or team, contact Bluewater Advisory. We have some great ideas and some proven things that work. Thanks and have a great day.