We often judge other’s actions based on how WE would intend those actions, if we were that person. These words have been a game changer in our communication trainings and during coaching sessions with individuals. Understanding the power of this single sentence is often the difference between effectively working together vs. frustration, understanding one another vs. aggravation, creating friction vs. giving grace. I hear it all the time from individuals who are frustrated by the way a co-worker, boss or direct report speaks to them, interacts with them or directs them. So often, and many times unconsciously, we determine the
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