Archives for Business Excellence

Space in 2020: more than I had bargained for!

As we wind down towards the end of the year, it’s a natural time for reflection, perhaps more this year than ever before. What have we accomplished? What have we survived? What have we done well? Where have we missed the mark? What have we adjusted, adapted and grown into? Every year, I choose a word of the year. As I have shared before, it’s a lovely tradition that I have picked up from my partner, Mark Debinski and his family. This past year I chose the word “space” and man, did 2020 deliver!  I both simultaneously had ALL  “of
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Why am I so tired?

In my world, November was supposed to be less busy than the three previous months were. However, as of November 12th, that has not been the case. I still feel like I am living at warp speed, putting on the polish and showing up for my clients every day while in reality my batteries are draining faster than ever. And as I continue to coach individuals around the country, I hear that same things from them. In a conversation earlier in the week with a coaching client, she shared with me how she knows that she has a bigger willpower
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Executive Coaching and Strategic Thinking During COVID-19

I have heard more business owners and executives quote this iconic phrase from fictitious character Michael Corleone over the past few months, as the forces out of our control associated with COVID-19 have required all executives to swing their pendulum from strategic to more tactical.  Even the most seasoned executives who pride themselves on staying primarily in strategic paradigm – working on their business instead of in their business – have found themselves pulled into tactical decisions, daily calls and policy making due to circumstances never before encountered. By now, most organizations have (mostly) adjusted to the new normal; however,
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A To Do List is Not a Plan

“P.S. Had the most productive day today in a month because I took 5 mins last night to PLAN and I set aside my first hour today to NOT LOOK AT EMAILS but to get my high priority tasks done FIRST. LOVED IT SOOOOOOOO SO, SO, MUCH.  THANK YOU! I will definitely be keeping this going AND recommending it to others!!!” This piece of magic was sent to me in an email earlier in the week. I was on a one-to-one call with a woman participating in our current leadership program when she shared that she was feeling overwhelmed and scattered
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If Taking a Vacation = Work Stress, It’s Your Own Damn Fault

“I just got back to work after vacation, and need another vacation!” So here we are, the weekend after 4th of July weekend, and I feel obligated to leverage some basic business principles I had the opportunity to share with three different managers and executives this week.  And the point is – if you feel like you need a vacation after going back to work after vacation, it’s your own damn fault.  Bear with me now and I’ll unpack this thought as efficiently as I can. Unfortunately, well-meaning managers experience an increased level of anxiety: Just before they leave for
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It Turns Out, It’s What We All Want

  “They do what I ask, but not what I need.” – nearly every Owner, President and CEO we work with I heard this incredibly powerful and insightful statement for the first time nearly two years ago from an Owner and President of a midsized, successful manufacturing organization. He was stating that the leaders in his organization were decent leaders, but he needed more from them.  Since that day, we have heard the same sentiment repeatedly (though usually not as succinctly stated from our Dallas client) from leaders around the country and in nearly every industry.  It is a powerful
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Space: The Final Professional Frontier

  Instead of setting New Year’s Resolutions, my partner, Mark Debinski and his family choose a word for the year. A mantra, if you will, to focus on, remind themselves of and inspire them for the year.  I love this idea and have adopted it the past few years. This year, I have settled on the word, space. I, much like most people, lead a very busy life.  Somedays it feels like I never stop moving from the moment my eyes open in the morning until the moment they close at night (usually on the couch immediately after putting the
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Those 29 Minutes

30 minutes.  That’s about how long it would take to do your personal banking in 1990.  You would get in your car, drive to your bank, fill out your deposit or withdraw slip, stand in line, make your deposit or withdrawal and drive home or back to work. Today, by banking with an app and face recognition technology, that same banking transaction can take just a minute.  That’s 29 minutes back in your day, thanks to technology and our smart phones. This is just one of 100 examples that could be listed as to how much “more time” technology has
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Get Your Own Damn Diet Coke

A Diet Coke.  That’s all I needed, a large Diet Coke. I walked up to the counter at my local McDonald’s and after a long pause, a manager walked towards me from the back.  As I smiled at her and started to say, “Just a large Diet Coke, please. I have my own cup.” (I purchased a 32oz reusable cup and straw to reduce waste a few months ago and it’s been AWESOME!) she walked around the counter and motioned me towards the self-service kiosks.  I looked at her, confused.  She began to push the necessary buttons to ring in
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Know Your Numbers

As the newest member of the Executive Leadership Team for Go Red for Women, part of the American Heart Association, one of the most resounding messages I have heard is their Know Your Numbers campaign.  Did you know that every 80 seconds, a woman dies from cardiovascular disease (CVD), yet, 80 percent of CVD may be preventable?  The Know Your Numbers campaign encourages people to know their total cholesterol, HDL (good) cholesterol, blood pressure, blood sugar, and body mass index (BMI) to more deeply understand their current health and their risk of heart disease.  This knowledge provides individuals the opportunity
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